Thinking About Developing a Patient Advocate Service?

This post was contributed by
Karen Mercereau, RN Patient Advocates

Undoubtedly you are passionate about the role and determined to help people survive the medical system as well as possible. What do I mean about survive?

You may already know that the Academy of Medicine report (2115) that states there are 12 million misdiagnoses in the US annually and that there are up to 440,000 deaths due in full or part to preventable ...

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Entrepreneur: It’s Not a Dirty Word

This post was contributed by
Linda Adler

“But I’m not an entrepreneur!” That’s the response I often hear when I first introduce the concept to some of my students or mentorship clients. They remind me that their motivation to be an advocate is borne out of their desire to use their talent and experience to help others, and to provide critical services: not to capitalize on the hardships of others.

Granted, those of us here in Silicon Valley ...

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Building a Team to Help Your Clients

This video post was contributed by
Caryn Isaacs, Get Health Help

Building a Team to Help Your Clients

Caryn Isaacs

  • How can you acquire the knowledge you need?  How can you get the answers you are looking for?
  • Build a team of professionals as resources, people you can trust and recommend
  • Participate in events and committees so others ask you to join their teams
  • It takes time.  Surround yourself with people you want to ...
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Patient Advocacy Skill Set Checklist: The Ability to Negotiate

This post was contributed by
Lisa Berry Blackstock, Soul Sherpa®
a mentor for those who are building an advocacy practice.

A patient advocate who isn’t afraid to negotiate on behalf of a client is likely to be an advocate in demand. Everywhere an advocate turns, opportunities to negotiate are plentiful: Inflated medical bills, premature hospital discharges, discontinuation of physical therapy sessions, procedures deemed medically unnecessary by insurance companies – yet desired by a specialty physician. The list is ...

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4 Steps to Being the Most Effective Advocate

This post was contributed by
Martine Brousse, AdvimedPro

Welcome to our growing circle of advocates!

You have learned from APHA and other mentors how to set your business and get started.

So let me ask you. Why did you choose this rewarding but challenging profession? What do you have to offer? What are your expectations?

1. Know your niche

Too often, new or prospective advocates ask me: “How quickly can I learn medical billing?”

While I always welcome the opportunity to educate, this ...

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Starting an Advocacy Business

This post was contributed by
Julie Hess

Starting an Advocacy Business
Julie Hess

  • What will your business look like? (Business formation and type, registrations, licenses, ID numbers, and insurance)
  • First Steps (Marketing, Business Identity, Appointments and Speaking Engagements)
  • Cautions about office space and confidentiality
  • Have fun!  and a final note:

I have had a fantastic time growing my business. There have been hard days –sure. But the people from all walks of life that I have met, far outweigh the ...

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I hate doing sales, so how do I market my services?

This post was contributed by
Cindi Gatton, Pathfinder Patient Advocacy Group

This really is the $64,000 question.  Patient advocacy as a professional discipline is certainly better understood now than it was even 5 years ago. But it’s still not a household word. Even in professions where a license conveys a skill set and “hanging out a shingle” means potential customers might come looking for the service, newly minted lawyers and therapists will tell you that they have ...

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Helping Clients Help Themselves

This post was contributed by
Linda Adler

 

[youtube https://www.youtube.com/watch?v=lXqZleq-5iU&feature=youtu.be&w=500]

 

Helping Clients Help Themselves

One of the best things we can do for our clients is to help them become good self advocates when we’re not around. Good communication is the key!

Specifically, we can work with them:

1.  To determine what their communication style is and how to improve it

  • Self inventory
  • Video sessions

2.  To help them become a good negotiators:

  • Achieve clarity about their bottom line
  • Set realistic goals
  • Practice time management
  • Adopt a collaborative ...
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What Do You Need to Learn? What Do You Wish You Knew About the Practice of Advocacy?

This Health and Patient Advocate Programs website has been providing information about learning opportunities for advocates and care managers for more than five years. If there’s one thing we’ve learned, there will always been a need for further education!

With that premise, we kick off this blog on just that topic – learning opportunities for health and patient advocates and those who wish to become one.

We have an excellent lineup of blogging talent in front of us.  These are individuals, all ...

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