To Thine Own Self Be True (with apologies to William Shakespeare)

This post was contributed by
Cindi Gatton, Pathfinder Patient Advocacy Group
a mentor for those who are building an advocacy practice.

Find Cindi’s Mentor Listing.

As professional patient advocates we come to our discipline with a deep desire to help people through the vagaries of our healthcare system, a system that can swallow up even the most informed consumer. Our clients trust us to be able to step back from the situations ...

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Vision, Practice, and Leadership

This post was contributed by
Karen Mercereau, RN Patient Advocates
A mentor for those who are building an advocacy practice.

Do you have a Vision? Does this Vision underlay the structure of your evolving practice? Are you a Leader in your field?

We Advocates who have a vision of what we see as necessary to improve healthcare today, who are inspired to follow that, act upon it and develop that vision into a practice, have a ...

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Exceeding Expectations

This post was contributed by
Linda Adler, Pathfinders Medical,
a mentor for those who are building an advocacy practice.

 

I recently spent a weekend visiting my old college campus. I was eager to return to the city I had adored in my youth, the place that had such a deep impact on my adulthood. But I wasn’t sure where to stay, given that the city had grown dramatically, and there were so many unfamiliar options in areas that ...

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Why it’s so important to understand business (why you will fail if you don’t)

This post was contributed by
Elisabeth Schuler, Patient Navigator
a mentor for those who are building an advocacy practice.

Often people are drawn toward patient advocacy because in their own lives, they helped family members or friends struggling to overcome obstacles or find solutions as they navigated an illness, chronic disease or the transitions in the life of an elderly parent. Many come out of those experiences passionate that others going through the same thing should ...

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A Patient Advocate’s Life

This video post was contributed by
Caryn Isaacs, Get Health Help
a mentor for those who are building an advocacy practice.

A Patient Advocate’s Life

Caryn Isaacs

Are you prepared to help people regardless of your feelings towards them?

 

Ask yourself:

  • Do you like to get involved in other people’s problems and to take control of the situation?
  • Do you like to get involved in complex ...
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The Challenge of Assessing the Merit of a Client

This post was contributed by
Lisa Berry Blackstock, Soul Sherpa®
a mentor for those who are building an advocacy practice.

Most patient advocates are hungry for business, and for good reason. More customers mean better business revenues. It’s one of the major reasons people enter into business, regardless of the profession.

Patient advocacy isn’t any different. What is different about our profession, though, is a knee-jerk tendency to assume every potential client is a client worth taking. ...

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A Louder Voice

This post was contributed by
Martine Brousse, AdvimedPro
a mentor for those who are building an advocacy practice.

The majority of patient advocates are independent business owners, performing a number of tasks themselves. I am my own CEO, employee, bookkeeper, IT gal, advertising agency and, on Friday afternoons, cleaning lady.

While a number of these jobs can be outsourced, I encourage mentees and advocates to take the time and make the effort to perform one specific task ...

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Lions, Tigers, and Insurance….Oh My!

(or why investing in the jungle of insurance competence is worthwhile for your practice)

This post was contributed by
Cindi Gatton, Pathfinder Patient Advocacy Group
a mentor for those who are building an advocacy practice.

Find Cindi’s Mentor Listing.

Occasionally when I’m asked the inevitable “What do you do?” at a party, I answer that I am a personal fire department for health care issues.

Most calls to the fire department don’t ...

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Thinking About Developing a Patient Advocate Service?

This post was contributed by
Karen Mercereau, RN Patient Advocates
A mentor for those who are building an advocacy practice.

Undoubtedly you are passionate about the role and determined to help people survive the medical system as well as possible. What do I mean about survive?

You may already know that the Academy of Medicine report (2115) that states there are 12 million misdiagnoses in the US annually and that there are up to 440,000 ...

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Entrepreneur: It’s Not a Dirty Word

This post was contributed by
Linda Adler, Pathfinders Medical,
a mentor for those who are building an advocacy practice.

 

“But I’m not an entrepreneur!” That’s the response I often hear when I first introduce the concept to some of my students or mentorship clients. They remind me that their motivation to be an advocate is borne out of their desire to use their talent and experience to help others, and to provide critical services: not to ...

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